We want to make sure you are 100% happy with your rug! We allow returns postmarked 7 days from the day which you received your rug. That should give you enough time to make sure your rug is a good fit for your home. We will provide a full refund but return shipping is the responsibility of the purchaser.

Rugs that are received in a condition different (dirty/damaged) than which they were sent will not be accepted.

All rugs shipped internationally are final sale.

Please Note: We update our inventory only once every 24 hours. If we cannot fulfill your order request you will be notified and refunded immediately. We apologize in advance of any inconvenience.